Onibet Privacy Policy

Onibet Privacy Policy – Your Data Protection & Information Security

At Onibet, we treat your privacy as a priority, not just an obligation. This document clearly and honestly explains how we collect, use, store, and protect your personal information every day.

Updated: 1 January 2026
Our Privacy Commitment
256-bit SSL encryption for all data
Data is not sold to third parties
Full rights to access and delete your data
Data protection law compliance
Secure servers with 24/7 monitoring

How Onibet Protecting Your Data

Six layers of protection we practise to ensure your information remains safe and secure at all times.

256-bit SSL Encryption

All data transfers between your device and onibet servers are protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

Secure & Controlled Servers

Your data is stored on secured servers in internationally certified data centres with round-the-clock security monitoring and strict access controls.

Data Not Sold

Onibet has never and will never sell, rent, or share your personal information with any third party for marketing or any other purpose without your consent.

Data Control in Your Hands

As an onibet member, you have the full right to access, correct, download or request deletion of your personal data at any time.

Legal Compliance

Onibet's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 and relevant international data protection standards.

Communication Controls

You can choose to receive or opt out of marketing communications from Onibet at any time via your account settings or by contacting our support team.

Full onibet Privacy Policy

This Privacy Policy applies to all information collected by Onibet through the onibet.win website, mobile app, and all related services. By using our platform, you agree to the terms set out in this document.

Introduction

Onibet ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. We understand that in this digital age, your trust in how we handle your personal information is something we hold in the highest regard.

This Privacy Policy is written in plain language because we believe you have the right to know exactly what happens to your information — not buried behind confusing legal jargon. If any part is unclear, our support team is ready to help you understand it.

This policy describes the types of data we collect, why we need it, how it is used, who it may be shared with under certain circumstances, and your rights as the owner of that data.

Information We Collect

Onibet collects several categories of information depending on how you interact with our platform:

Data Categories Examples of Information How It's Collected
Personal Identity Full name, date of birth, identification card number, selfie photo During registration & KYC
Contact Information Email address, phone number, residential address During registration
Financial Data Payment methods, deposit/withdrawal records, account balance During transactions
Usage Data Games played, session duration, wagering records Automatically
Technical Data IP address, device type, web browser, operating system Automatically

We never collect sensitive information such as your medical details, political views, or religious beliefs unless you voluntarily provide them to us for customer support purposes.

How We Use Your Information

Every piece of information we collect is used for a specific and legitimate purpose. Here are the main reasons we need your data:

  • Create and manage your account and verify your identity through the KYC process
  • Process deposits, withdrawals, and all financial transactions securely
  • Provide effective customer support when you contact us
  • Detect and prevent fraud, money laundering, and illegal activity
  • Personalize your gaming experience with relevant recommendations
  • Send account-related communications such as transaction confirmations and security notices
  • Comply with applicable legal and regulatory obligations
  • Improve platform performance and functionality based on usage patterns

We will only send you marketing communications if you have given explicit consent. You can opt out of receiving marketing emails at any time.

Data Sharing with Third Parties

Onibet does not sell your personal data to anyone. Full stop. However, there are limited situations where we need to share your information with certain third parties:

  • Service providers: Payment processors, KYC verification companies, and technical service providers that help us operate the platform — all bound by strict confidentiality agreements
  • Legal authority: If required by law, court order, or a legitimate regulatory authority
  • Fraud prevention: To fraud prevention agencies to protect the platform and all members from illegal activity
  • Business transfers: In the event of a merger or acquisition, data will be transferred with the same level of protection in place

All third parties we work with are required to comply with data protection standards equal to or higher than those we apply ourselves.

Data Security Measures

Protecting your data is a responsibility we take very seriously. onibet implements multiple layers of technical and organizational security to ensure your information remains safe at all times:

  • 256-bit SSL encryption for all data in transit between your device and our servers
  • Encryption of sensitive data stored in databases using the latest algorithms
  • Strict internal access controls — staff can only access data required for their role
  • 24/7 security monitoring and real-time intrusion detection system
  • Regular security audits by independent third parties
  • Two-factor authentication (2FA) available for all member accounts
  • Mandatory cybersecurity training for all onibet staff

While we take all reasonable precautions, no system is completely immune to cybersecurity risks. We encourage you to do your part by using a strong and unique password for your onibet account.

Cookie & Tracking Technology Usage

Onibet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you on future visits.

  • Essential Cookies: Required for core platform functions such as login verification and session security
  • Performance Cookies: Help us understand how you use the platform so we can improve it
  • Functional Cookies: Remember your preferences such as language and display settings
  • Marketing Cookies: Used only with your consent to display relevant advertisements

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect certain platform functions.

Your Rights as a Data Owner

Under applicable data protection laws, you have the following rights regarding the personal data we hold:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Correct any inaccurate or incomplete information in your account.

Right to Erasure

Request deletion of your personal data, subject to our legal obligations.

Right to Object

Object to the use of your data for direct marketing purposes or certain types of processing.

Right to Portability

Receive your data in a machine-readable format for transfer to another service.

Right to Restriction

Request that we restrict the processing of your data in specific situations and circumstances.

To exercise any of the above rights, contact the onibet support team via live chat or email. We will process your request within 30 calendar days.

Data Retention Period

Onibet only retains your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

  • Active account data: Retained for as long as your account is active and for the required period following account closure
  • Financial transaction records: Retained for a minimum of 7 years to comply with financial and tax regulations
  • KYC Documents: Retained in accordance with anti-money laundering legal requirements
  • Communication logs: Retained for 2 years for support and dispute resolution purposes
  • Technical data: Retained for 12 months for security and performance analysis purposes

Once the retention period ends, your data will be securely deleted or anonymised so it can no longer be linked back to you.

Changes to This Privacy Policy

Onibet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.

When we make significant changes, we will notify you via a prominent notice on the platform or by email to the address registered with your account. The "Updated" date at the top of this document will always reflect the date of the latest revision.

We encourage you to review this Privacy Policy periodically. Your continued use of the onibet platform after any changes are published signifies your acceptance of the revised policy.

Contact Us on Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us:

  • Live Chat: Available 24/7 — the fastest way to get a response
  • Privacy Email: [email protected] (displayed as plain text only)
  • Telegram: Official onibet support channels

Our team responsible for data privacy matters will respond to your inquiry within 5 business days. For more complex requests such as data deletion or data export, processing time is up to 30 calendar days.

Your Data Safe with onibet

Register a free account today and play with peace of mind — your information is protected by the latest encryption and a transparent privacy policy.

Related Policy Documents

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